• Manager Housekeeping

Responsibilities

• Ensure consistently high standards of cleanliness, presentation, and hygiene across all guest rooms, public areas, back-of-house areas, and resort facilities.
• Lead the Housekeeping team with clear priorities, strong follow-up, and a hands-on approach to excellence.
• Oversee room readiness, inspection standards, and public area presentation to ensure every guest arrival and stay experience reflects the Amari brand.
• Work closely with Front Office, Engineering, and other departments to ensure guest requests, room defects, maintenance issues, and service recovery matters are handled promptly and professionally.
• Plan and manage daily operations, including room assignments, deep cleaning schedules, public area cleaning, linen control, and team deployment based on occupancy and business needs.
• Maintain strong preventive maintenance coordination with Engineering to ensure rooms and public areas remain in excellent condition.
• Monitor and control housekeeping expenses, guest supplies, cleaning chemicals, amenities, linen, uniforms, and equipment in line with budget and operational requirements.
• Ensure all SOPs, hygiene standards, safety procedures, and brand requirements are fully implemented, trained, and followed by the team.
• Conduct regular room inspections, public area checks, laundry and linen spot checks and improvement actions.
• Coach and motivate the Housekeeping team to build ownership, accountability, attention to detail, and genuine care for the guest experience.
  
  Email : noppawan.c@amari.com
  Tel : +66 7730 0306-9